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privacy policy

AYA Hyperspace Amusement Park LLC ("Hyperspace") attaches a great deal of importance to and intends to pay particular attention to protecting your personal data and respecting your privacy.

This Privacy Policy may be changed or updated occasionally to meet the regulatory and technical requirements and standards. Therefore, you are encouraged to frequently visit to policy in order to be updated about the changes. Modifications will be effective on the day they are posted.

The aim of this privacy policy and information notice for website users (hereinafter referred to as the "notice") is therefore to inform you of how your personal data is processed when you visit the website (hereinafter referred to as the "Site").

In this regard, please note Hyperspace acts as the controller for your personal data (hereinafter referred to as "we", "us" and "our").

A - Type of Personal Data Collected:

When you browse our Site, we may collect the following categories of personal data about you:

(I) identification data (e.g., surname, first name, email address, username, gender, password, Region, type of device);

(II) technical data (e.g., IP address, type of browser used, etc.);

(III) any personal data contained in any correspondence you send to us;

(IV) credit or debit card and transaction details, if you make a payment for our products and services, which are not stored by Hyperspace and are provided directly to our payment solution provider via a secured connection. All credit and debit card and transaction processing adheres to global data security standards to protect cardholder data;

(V) first name, last name and date of birth for you and your family members, and their relationship to you, where you have chosen to add your family members' details to your profile; and

(VI) information collected indirectly or automatically via cookies (e.g., your IP address, device ID, geolocation browsing history etc.) or via our CCTV for security and public safety;

If you provide us with personal data belonging to third parties, you undertake to ensure that such persons have been duly informed of the processing of their personal data in accordance with this policy and, if required, have consented to the processing of their personal data.

B - Purposes of Processing:

We process your data for the following purposes:

(I) responding to requests and questions you may submit through the Site, and more broadly, managing our relationship with visitors to the Site.

(II) improving our services and our Site;

(III) complying with legal and regulatory obligations applicable to us

(III) complying with legal and regulatory obligations applicable to us

(IV) managing any potential or actual disputes with you or third parties.

(V) sending, using both automated (e.g., email, SMS, MMS, etc.) and non- automated (e.g., phone, ordinary mail, etc.) means, marketing messages and promotional content messages relating to our activities, products and services

For each purpose, we ensure that we rely on a legal basis recognized under applicable laws.

C - Sharing of Personal Data

(I) to our service providers, suppliers, agents, and contractors, to the extent that they assist us in carrying out the purposes set out in this policy;

(II) the other entities of the Hyperspace Group;

(III) to competent courts, public authorities, government agencies and law enforcement agencies (including where we are required to comply with legal or regulatory requests).

Regardless of the recipient, we will only disclose your personal data to them on a strictly need-to-know basis and only to the extent required to fulfill the purposes identified in this policy. Furthermore, All credit/debit cards details will not be stored, sold, shared, rented or leased to any other third parties.

D- Transfer of Data Outside the United Arab Emirates

Should your personal data be transferred outside the United Arab Emirates ("UAE"), we ensure that the level of protection your personal data is given is not adversely affected by such transfers.

We will only transfer your information to such third parties where we have made arrangements to ensure that your data is treated securely in accordance with this Privacy Policy and applicable law.

E- Your Rights

As a data subject, you have the right (subject to certain limitation under applicable laws) to request access to your personal data and request that it be rectified or erased. You also have the right to request that processing of your personal data be restricted or to object to the same. You have the right to portability of your personal data.

To exercise your rights, please contact us using the contact details provided below. To process your request as efficiently as possible, we may ask you for certain additional information to confirm your identity and/or assist in locating the personal data that forms the subject matter of your request.

F- Cookies

Our Site uses cookies which help us provide you with a better website and browsing experience. You can choose to accept or decline cookies; Where you decline cookies, this may prevent you from taking full advantage of the Site.

Please contact us at if you wish to know more about the Cookies we use.

G- Contact Us

For any questions about these terms and conditions or any other enquiries, please contact us here.